Privacy Policy

Flashing Lights Gala values your privacy. This Privacy Policy explains how we collect, use, store, and protect personal information when you visit our website, submit a booking request, make a payment, contact us, or use our event rental services.

By using our website or submitting information to Flashing Lights Gala, you agree to the practices described in this Privacy Policy.

Information We Collect

We may collect personal information that you voluntarily provide through our website forms, booking requests, quote requests, email communications, payment arrangements, or direct messages.

The information we may collect includes:

• Name

• Email address

• Phone number

• Event date

• Event type

• Event location or address

• Guest count

• Rental items requested

• Booking details or special instructions

• Messages submitted through our website

• Payment or deposit-related information

• Photos, reviews, or testimonials, only with permission

We do not require customers to create website accounts or login profiles.

How We Use Your Information

Flashing Lights Gala uses customer information to:

• Respond to questions and booking requests

• Provide quotes and rental availability

• Schedule delivery, setup, pickup, and event services

• Process deposits or payments

• Communicate about your event

• Send booking confirmations and follow-up messages

• Provide customer support

• Improve our website, services, and customer experience

• Send promotional messages, special offers, or updates

• Coordinate requested affiliate partner services

• Share approved photos, testimonials, or reviews for marketing

Payments and Deposits

Flashing Lights Gala may accept payments or deposits by credit/debit card and Zelle.

Credit/debit card payments may be processed through third-party payment providers such as Stripe or Square. We do not directly store full credit or debit card numbers on our website. Payment processors may collect and process payment information according to their own privacy policies and security practices.

Zelle payments are handled through the customer’s financial institution and are subject to the privacy practices of the customer’s bank or payment provider.

Third-Party Tools and Services

Our website may use third-party tools and services to help operate, improve, market, and manage our business. These may include:

• Google Analytics

• Google Search Console

• Meta/Facebook Pixel

• Instagram links

• Email marketing tools

• Booking software

• Stripe or Square credit card processing

• Website hosting or website builder tools

These third-party services may collect information such as your device type, browser type, IP address, pages visited, website activity, referral source, and interactions with advertisements or social media links.

Cookies, Pixels, and Tracking Technologies

Our website may use cookies, pixels, tags, and similar tracking technologies to:

• Analyze website traffic

• Improve website performance

• Understand visitor behavior

• Measure advertising effectiveness

• Support marketing and retargeting campaigns

• Improve user experience

You may be able to disable cookies through your browser settings. Please note that disabling cookies may affect how certain website features function.

Marketing Communications

Flashing Lights Gala may use your contact information to send promotional messages, event package updates, special offers, follow-up messages, or business announcements.

If you no longer wish to receive marketing messages from us, you may contact us directly at:

flashinglightsgala@gmail.com

We will make reasonable efforts to remove you from our promotional contact list.

Sharing of Information

Flashing Lights Gala does not sell, rent, or trade customer personal information.

We may share customer information only when necessary to operate our business or provide requested services. This may include sharing limited information with:

• Payment processors

• Booking software providers

• Website and analytics providers

• Email marketing platforms

• Delivery or setup team members

• Affiliate partners, only when a customer requests their services

• Service providers who help us operate our website or business

• Legal authorities, if required by law

Affiliate partner information is shared only when you request or show interest in their services, such as DJ services or other event-related offerings.

Affiliate Partner Services

Flashing Lights Gala may feature affiliate partners who provide additional event services. If you request information about an affiliate partner or click an affiliate link, your interaction may be subject to that partner’s own privacy policy and business practices.

We recommend reviewing the privacy policy of any affiliate partner or third-party website you visit.

Photos, Reviews, and Testimonials

Flashing Lights Gala may use customer photos, event photos, reviews, or testimonials for marketing on our website, social media, advertising, or promotional materials only with customer permission.

If you previously gave permission and later want a photo, testimonial, or review removed, you may contact us at:

flashinglightsgala@gmail.com

Children’s Privacy

Our website, booking forms, and services are intended for adults, parents, guardians, and event organizers.

We do not knowingly collect personal information directly from children under the age of 13. If we learn that we have collected personal information from a child under 13 without proper consent, we will take reasonable steps to delete that information.

Data Retention

Flashing Lights Gala keeps customer booking information for a set period of approximately 1 to 3 years, unless a longer period is required for legal, tax, accounting, dispute resolution, or business record purposes.

After that period, we may delete, securely dispose of, or anonymize customer information when it is no longer needed.

How We Protect Your Information

We take reasonable steps to protect customer information from unauthorized access, misuse, loss, disclosure, alteration, or destruction.

However, no website, email system, payment platform, or online transmission is completely secure. While we work to protect your information, we cannot guarantee absolute security.

Your Privacy Choices

You may contact Flashing Lights Gala to request that we:

• Update your personal information

• Correct inaccurate information

• Delete certain personal information

• Stop sending marketing messages

• Answer questions about how your information is used

To submit a privacy request, contact us at:

flashinglightsgala@gmail.com

We may need to verify your identity before completing certain requests.

Service Area

Flashing Lights Gala provides event rental services throughout:

• Long Island

• Nassau County

• Suffolk County

• Surrounding New York City areas

Links to Other Websites

Our website may include links to third-party websites, social media pages, booking tools, payment processors, or affiliate partner websites.

We are not responsible for the privacy practices, policies, content, or security of third-party websites. We encourage you to review their privacy policies before submitting personal information.

Updates to This Privacy Policy

Flashing Lights Gala may update this Privacy Policy from time to time. Any updates will be posted on this page with a revised “Last Updated” date.

Your continued use of our website after changes are posted means you accept the updated Privacy Policy.

Contact Us

If you have questions about this Privacy Policy or how your information is collected, used, or protected, please contact us:

Flashing Lights Gala
Serving Long Island, Nassau County, Suffolk County, and surrounding NYC areas
Email: flashinglightsgala@gmail.com